User manual and frequently asked questions Access' Steam Care
The perfect look is in the details
The Tefal Access Steam Care handheld steamer delivers exceptional steaming down to the last detail, with an enhanced design featuring extreme steaming power up to 30 g/minute, a cast aluminum heating soleplate, and an ultra-fast heat-up time, for high-performance steaming every day. Safe for all fabrics, even the most delicate, this easy-to-use hand steamer package includes a vertical support board, for an ironing effect with a crisp finish.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I". The water level in the tank is too low ==> Unplug the appliance and fill the tank. The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump. The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product. The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I". The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
You have used descaling chemicals or additives in the water. Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
You have used descaling chemicals or additives in the water. Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre