User manual and frequently asked questions X-pert Essential 360
Performance from floor to ceiling
Keep your home clean at all time without constraint with the X-PERT ESSENTIAL 360 cordless handstick. Performant on all types of floors thanks to its unique brush, or surfaces thanks to its detachable handheld, it will become your daily partner for performant and instant cleaning results everywhere, even in hard to reach areas.
The charger is not properly connected to the device or is faulty. Check that the charger is properly connected or contact an Approved Services Centre to change the charger.
The heat safety device has triggered. Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush. If there is an obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.
• The tube or hose is partially blocked: unblock them. • The dust collector is full: empty it and clean it. • The dust collector is not properly fitted: re-position it correctly. • The suction head is dirty: remove the power-brush and clean it. • The foam motor protection filter is full: clean it.
• The rotating brush or hose are obstructed: stop the vacuum and clean the parts. • The brush is worn: contact an Approved Service Centre to change the brush. • The belt is worn: contact an Approved Service Centre to change the belt.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
