User manual and frequently asked questions Dual force 2in1
CLEAN EVERYWHERE IN NO TIME!
Experience the Dual Force 2-in-1 vacuum cleaner: a cordless vacuum and built-in handheld vacuum cleaner in one easy-to-use device, to save time and add ultimate convenience to the cleaning process. A suction head with motorized brush and LED lights comes together with a high runtime Lithium-Ion battery, all in an ultra-lightweight design for effortless cleaning in no time.
The charger is not properly connected to the device or is faulty. Check that the charger is properly connected or contact an Approved Services Centre to change the charger.
The heat safety device has triggered. Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush. If there is an obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.
• The tube or hose is partially blocked: unblock them. • The dust collector is full: empty it and clean it. • The dust collector is not properly fitted: re-position it correctly. • The suction head is dirty: remove the power-brush and clean it. • The foam motor protection filter is full: clean it.
• The rotating brush or hose are obstructed: stop the vacuum and clean the parts. • The brush is worn: contact an Approved Service Centre to change the brush. • The belt is worn: contact an Approved Service Centre to change the belt.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre