• Never freeze the bottles, • Do not wash them in the dishwasher, • Do not use a bottle after the expiry date or if it has any signs of alteration (deformation, scratch, discolouration, etc.), • Do not gasify an empty bottle.
• The gasification button has been pressed for too long – only press the button for 1 second max each time. • The bottle is too full – do not fill the bottle beyond the level indicated on it.
• The excess CO2 has not been released – press the decompression button until all the CO2 is released. • The appliance is still in “Glass” mode (for the “Duo” model) – select the “Bottle” mode and then press the decompression button.
• Your CO2 cylinder is empty – replace it. • Your cylinder is too cold (e.g.: transported in winter) – wait for the cylinder to reach room temperature. • The water in the bottle is too hot – use cooler water. • The cylinder is not correctly inserted – reinsert it.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre