After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
The grid can be placed in the bowl: • either in low position to raise your food for better air circulation. • either in high position to have 2 cooking levels, one at the bottom of the bowl, and one on the grid.
There are recipes specially written with the 2in1 grid accessory directly in the app. When searching, you can filter based on the accessory. You can also use the grid for manual cooking without any problem.
We advise you to let the grid cool before handling it, or to use potholders to take it from the bowl. If the grid is still hot, place it on a heat-resistant surface.