User manual and frequently asked questions Raclette Pierrade® Ambiance
Convivial and design !
Raclette & Pierrade® appliance, fun cooking for warm winter nights!
With this Raclette & Pierrade® appliance, discover the best of Pierrade® appliance and Raclette at the same time! The raclette comes with 10 non-stick pans and a scraper for even more fun evenings with your friends! It's also very convenient thanks to its removable power cord that makes it easy to keep and store in your kitchen.
A convenient and elegant Pierrade® and Raclette to warm up your winter nights with delicious food!
After use, switch off and disconnect your appliance, wait until fully cooled before cleaning. The body of the appliance and the reflector can be wiped with a sponge and washing-up liquid. Don't use a metallic scourer or scouring powder. Never immerse in water. The heating coil shouldn't be cleaned. If it is really dirty, wait until it has cooled down and wipe with a dry cloth.
Depending on its porosity, each stone is more or less waterproof. If you place the stone in water, it could crack or break when it is next heating. The stone can be wiped with a sponge but avoid use of detergent. Never put the stone in the dishwasher or immerse in water.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
It is normal for the appliance to emit a slight odor or smoke during the first few uses due to the initial heating of the materials. Just make sure the room is well ventilated. If this persists after several uses, contact customer service.
Yes, but make sure that the extension cord used is of equivalent section and has an earth plug (electrical plug with an earth pin) for safety reasons. Also make sure to leave enough free space around the appliance, especially when several guests are present around the table.
In general, the appliance reaches its optimum temperature after about 10 minutes of preheating. Make sure the plate or stone (depending on model) is hot before you start cooking your food for best results.
