User manual and frequently asked questions Raclette Pierrade® Java Pepper, Raclette Grill and Pierrade® Stone, Indoor Electric Grill
Healthy cooking. Loads of fun!
Discover Raclette Pierrade® Java Pepper, the multifunction raclette grill and Pierrade® stone that combines two worlds in one! From healthy Pierrade® feasts grilled to perfection on the natural lava stone to mouth-watering raclette via the durable non-stick plate, it's the perfect do-it-yourself solution to convivial moments with family and friends. Suitable for up to 8 people, this multifunctional indoor grill is both easy to use and easy to store away. A go-to for chilly winter evenings!
After use, switch off and disconnect your appliance, wait until fully cooled before cleaning. The body of the appliance and the reflector can be wiped with a sponge and washing-up liquid. Don't use a metallic scourer or scouring powder. Never immerse in water. The heating coil shouldn't be cleaned. If it is really dirty, wait until it has cooled down and wipe with a dry cloth.
Depending on its porosity, each stone is more or less waterproof. If you place the stone in water, it could crack or break when it is next heating. The stone can be wiped with a sponge but avoid use of detergent. Never put the stone in the dishwasher or immerse in water.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
It is normal for the appliance to emit a slight odor or smoke during the first few uses due to the initial heating of the materials. Just make sure the room is well ventilated. If this persists after several uses, contact customer service.
Yes, but make sure that the extension cord used is of equivalent section and has an earth plug (electrical plug with an earth pin) for safety reasons. Also make sure to leave enough free space around the appliance, especially when several guests are present around the table.
In general, the appliance reaches its optimum temperature after about 10 minutes of preheating. Make sure the plate or stone (depending on model) is hot before you start cooking your food for best results.
