User manual and frequently asked questions Lumière instant soft EP9605F0

Frequent questions

How often should treatments be performed?

You should undergo treatment every two weeks for four to six sessions (two to three months), then once a month for two to four sessions (depending on regrowth).
Maintenance sessions may then be necessary, based on hair distribution, until hair is completely gone.

How should I prepare my skin for the first treatment?

Treatment should be performed on shaved skin only, not on epilated skin (no waxing or epilator use – the root must be present).

Can I perform multiple treatments close to one another to accelerate the process?

You cannot treat the same area more than once per week.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Why are the skin detector indicator lights constantly lit up green?

Check that the entire surface of the lamp is in contact with the skin.

Why are the skin detector indicator lights flashing green and orange?

Skin colour is too dark and the appliance has automatically switched to safety mode.

Why is the indicator light constantly lit?

Check that the bulb is correctly installed in the appliance. If so, then the bulb is dead and must be replaced.

Various topics

What do Classes I and II correspond to?

A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

All in all, how long does the treatment last?

Long-lasting results are achieved after 12 to 18 months, according to the level of hair distribution. Touch-up treatments are sometimes necessary over time.

Isn't this type of epilation dangerous if done on one's own?

Our appliances are equipped with multiple safety mechanisms: skin colour detector, contact detector, UV filter for eyes, etc. They have been tested under dermatological supervision and comply with the strictest safety regulations.

Which hair colours are compatible with IPL hair removal?

IPL devices do not work on red, white, grey and blond hair, as it does not contain enough melanin.

Which skin colours are compatible with IPL hair removal?

IPL devices are compatible with phototypes 1 to 5, which excludes black or very dark skins.

Can you undergo IPL hair removal if you are pregnant or breastfeeding?

No, it is contraindicated. Consult your physician.

I take medication with a risk of photosensitisation. Is this a contraindication?

Yes, avoid IPL hair removal whilst under treatment. You must wait a period of two months after the end of your treatment. Consult your physician.

Can I undergo IPL hair removal if I have a tattoo or piercing?

No. Remove piercings from the areas to be treated and cover tattoos, birthmarks, freckles and beauty spots with plasters or opaque white tape.

Which precautions should I take during IPL hair removal?

Do not expose yourself to the sun, UV light or use self-tanner throughout the treatment. Your skin should not be exposed to direct sunlight without protection for more than 15 minutes, or more than an hour in the shade. Protect yourself with a sunscreen with SPF 30 throughout the entire treatment and for at least two months thereafter.

Which precautions should I take before starting IPL hair removal?

Skin must be free of damage (no eczema, psoriasis, vitiligo, etc.) and must not have been exposed to sun or UV light for at least four weeks before treatment. It must be free of self-tanner.

How to better use my productHow often should treatments be performed?You should undergo treatment every two weeks for four to six sessions (two to three months), then once a month for two to four sessions (depending on regrowth).
Maintenance sessions may then be necessary, based on hair distribution, until hair is completely gone.How should I prepare my skin for the first treatment?Treatment should be performed on shaved skin only, not on epilated skin (no waxing or epilator use – the root must be present).Can I perform multiple treatments close to one another to accelerate the process?You cannot treat the same area more than once per week.Technical supportWhat should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Why are the skin detector indicator lights constantly lit up green?Check that the entire surface of the lamp is in contact with the skin.Why are the skin detector indicator lights flashing green and orange?Skin colour is too dark and the appliance has automatically switched to safety mode.Why is the indicator light constantly lit?Check that the bulb is correctly installed in the appliance. If so, then the bulb is dead and must be replaced.Various topicsWhat do Classes I and II correspond to?A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.Where can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.All in all, how long does the treatment last?Long-lasting results are achieved after 12 to 18 months, according to the level of hair distribution. Touch-up treatments are sometimes necessary over time.Isn't this type of epilation dangerous if done on one's own?Our appliances are equipped with multiple safety mechanisms: skin colour detector, contact detector, UV filter for eyes, etc. They have been tested under dermatological supervision and comply with the strictest safety regulations.Which hair colours are compatible with IPL hair removal?IPL devices do not work on red, white, grey and blond hair, as it does not contain enough melanin.Which skin colours are compatible with IPL hair removal?IPL devices are compatible with phototypes 1 to 5, which excludes black or very dark skins.Can you undergo IPL hair removal if you are pregnant or breastfeeding?No, it is contraindicated. Consult your physician.I take medication with a risk of photosensitisation. Is this a contraindication?Yes, avoid IPL hair removal whilst under treatment. You must wait a period of two months after the end of your treatment. Consult your physician.Can I undergo IPL hair removal if I have a tattoo or piercing?No. Remove piercings from the areas to be treated and cover tattoos, birthmarks, freckles and beauty spots with plasters or opaque white tape.Which precautions should I take during IPL hair removal?Do not expose yourself to the sun, UV light or use self-tanner throughout the treatment. Your skin should not be exposed to direct sunlight without protection for more than 15 minutes, or more than an hour in the shade. Protect yourself with a sunscreen with SPF 30 throughout the entire treatment and for at least two months thereafter.Which precautions should I take before starting IPL hair removal?Skin must be free of damage (no eczema, psoriasis, vitiligo, etc.) and must not have been exposed to sun or UV light for at least four weeks before treatment. It must be free of self-tanner.