How to better use my product
Should I unplug the appliance every time I change the accessories?
Yes, be sure to unplug the appliance when attaching accessories.
What is an easy way to file my nails?
Simply place the underside of your nail against the bezel of the sapphire disc, then shape it little by little, keeping it pressed against the disc.
Which speed should I use?
Use the low speed until you are completely familiarised with the appliance, then you can move on to the high speed.
How do I file a small surface area of nail?
The cylinder drill tip is perfect for this, for toenails in particular.
Technical support
What should I do if I experience pain?
Switch the appliance off and consult your physician.
What should I do if my appliance is not working?
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
What should I do if the power cord of my appliance is damaged?
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Various topics
Where can I dispose of my appliance at the end of its life span?
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Where can I buy accessories, consumables or spare parts for my appliance?
Please go to the “Accessories
What are the guarantee conditions of my appliance?
Find more detailed information in the Guarantee
I've just opened my new appliance and I think there is a part missing. What should I do?
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
